Votra Labs Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website at votralabs.com.
Votra Labs Ltd is a company registered in England and Wales. We are the data controller responsible for your personal data.
1. What data we collect
We collect personal data only when you voluntarily submit it through our contact form. This includes:
- Your name
- Your email address
- Your organisation (if provided)
- Your product interest selection
- Your message
We do not collect any data through cookies, tracking pixels, or similar technologies. Our website does not use cookies.
2. How we use your data
We use the personal data you provide through our contact form solely to:
- Respond to your enquiry
- Provide you with information about our products and services that you have requested
- Communicate with you regarding your specific needs
We will not use your data for automated decision-making or profiling.
3. Legal basis for processing
We process your personal data on the basis of legitimate interest — specifically, to respond to enquiries you have voluntarily submitted through our contact form. Where you contact us about our products or services, we have a legitimate business interest in responding to your request.
4. Third-party services
We use the following third-party services to operate our website:
- Cloudflare — Website hosting, content delivery, and web analytics. Cloudflare Web Analytics does not use cookies, does not collect personal data, and does not track individual visitors.
- Resend — Email delivery service used to send contact form submissions to our team. Resend processes the data contained in your form submission for the purpose of delivering the email.
We do not sell, trade, or otherwise share your personal data with any other third parties.
5. Data retention
We retain your contact form data only for as long as necessary to respond to your enquiry and for our legitimate business records. Once your enquiry has been resolved and there is no further need to retain your data, it will be securely deleted.
6. Data security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption for all data transmitted between your browser and our servers.
7. Your rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
- Right of access — You can request a copy of the personal data we hold about you.
- Right to rectification — You can ask us to correct any inaccurate or incomplete data.
- Right to erasure — You can ask us to delete your personal data.
- Right to restriction — You can ask us to restrict the processing of your data.
- Right to data portability — You can request your data in a structured, commonly used format.
- Right to object — You can object to the processing of your data based on legitimate interests.
To exercise any of these rights, please contact us at contact@votralabs.com. We will respond to your request within 30 days.
8. Children's privacy
Our website is not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.
10. Contact us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: contact@votralabs.com
- Company: Votra Labs Ltd
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk.